Refund policy
📦 Return & Refund Policy
Because every NerdyJunk item is printed just for you, we only accept returns or replacements if your item is:
- Defective
- Misprinted
- Damaged in transit
You must contact us within 14 days of receiving your item and provide photos of the issue. If your return is approved, we’ll offer a replacement or full refund.
❌ What we can’t accept returns for:
- Choosing the wrong size
- Changing your mind
- Orders with incorrect shipping addresses
- Shipping delays due to postal services or customs
🚚 Return shipping costs
If a return is approved, you (the customer) are responsible for return shipping. We do not provide prepaid return labels.
As a UK-based business using U.S. fulfillment, return shipping may involve international costs, even for U.S. customers.
Returns must be sent to:
NerdyJunk Returns
38 Pell Street, Reading, United Kingdom, RG1 2NZ
Please do not send any returns without first contacting us — unauthorized returns will not be accepted.
📩 Contact for Returns
If you believe there’s an issue with your order, email us at:
support@nerdyjunk.store
👉 Please include photos of the issue and write “RETURNS” in the subject line of your email so we can prioritize your request.
We’re happy to help get it sorted quickly.